The topic of data protection is of course particularly important on the Internet. unival group GmbH puts particular importance to the security and protection of your data. We hereby inform you of the care and certainty with which unival group GmbH handles your data. If you have any further questions, please contact our data protection officer.

You can contact our data protection officer at:

  • Inventory data
  • When you place your order, we collect your personal data
  • Salutation
  • First name, last name
  • Company
  • Street, house number
  • Country, postcode, city
  • Phone
  • Fax (if applicable)
  • Email address
  • Date of birth (if applicable)
  • Bank details (IBAN, BIC, bank name, account holder)

This data is collected centrally by us and used for the processing of the contractual relationship.


If your security settings permit, your web browser stores so-called "cookies" on your computer when you visit our website. This automatically provides us with certain data, such as IP address, browser used and your connection to the Internet.

Cookies are small text files. On the basis of the information contained therein, we can facilitate navigation for you and enable the proper display of our website.

The data collected by us will under no circumstances be passed on to third parties or linked to personal data without your consent.

By using our website you agree to the use of cookies. You can generally prevent cookies from being stored on your hard disk by setting your browser settings to "do not accept cookies". Alternatively, you can set your browser so that it only accepts cookies from certain websites or asks you for your consent before setting cookies. You can also delete cookies already stored there at any time. Since the corresponding procedure is browser-specific, please refer to your browser's instructions. Please note, however, that you will not be able to use all functions of our website in full.

Collection of general information

When you visit our website, information (server log files) such as the type of web browser, the operating system used, the domain name of your Internet service provider and similar information is automatically recorded. This is exclusively information which does not allow any conclusions to be drawn about your person. This information is essential when using the Internet and is technically necessary. This anonymous information is statistically evaluated by us in order to optimize our website and the technology behind it.

Contact form

If you contact us via our contact form or via email, the information you provide will be stored for the purpose of processing your inquiry.

Duration of data storage

The stock data will be deleted at the latest at the end of the calendar year following the end of the contractual relationship, unless there are special reasons to the contrary in individual cases. Insofar as customers have raised objections to the amount of the invoiced service charges, the billing data may be stored until the objections have been finally clarified.

Furthermore, inventory data can remain stored for up to two years, provided that complaints work and reasons for a proper handling of the contractual relationship require this. Furthermore, the deletion of inventory data and accounting data may be omitted insofar as this is provided for by statutory regulations or the pursuit of claims requires this.

Accordingly, we will only store your personal data for as long as is necessary to achieve the respective purpose or as provided for by law. After the respective purpose / storage period expires, the corresponding data will be blocked or deleted routinely and in accordance with legal regulations.

Backup of stored data

Access to your data stored in our database is of course only possible via an encrypted connection. Third parties therefore have no possibility to view or use this data.

By using the most modern firewall systems, we ensure the greatest possible protection of your data. Access to our website is exclusively via an SSL-encrypted connection.

Disclosure of information to third parties

In the context of larger orders or requests to increase the credit limit within the framework of our real-time ordering system, we reserve the right to have a creditworthiness check carried out. In the event of default in payment, we reserve the right to commission a debt collection agency to collect the receivable due. For this purpose, the necessary data will be passed on and used by the debt collection agency in compliance with all data protection guidelines. In the event of absolute failures, it may also be possible for us to pass on your data to third parties if we make use of this for the fulfilment of contractual components and the passing on is necessary for this. In this case, we will of course ensure that this company also handles your data as responsibly and confidentially as we do. At the request of a court of law, at the request of an investigating authority or for evidence purposes (e.g. violation of our GTC), the data and information stored by us may be used within the framework of applicable laws and disclosed to third parties if this is necessary.

Important: Your data will never and under no circumstances be passed on to third parties, unless this is absolutely necessary, as explained above. Under no circumstances, however, do we sell your data, pass it on for advertising purposes or use it beyond what is necessary.

Use of Matomo

Our website uses the Matomo software for statistical analysis of visitor access. Matomo uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is stored on a server in Germany. The IP address is anonymized immediately after processing and before storage. You have the option of preventing the storage of cookies by changing the settings of your web browser. However, you may then no longer have all the functions of our website at your disposal.

Use of web fonts script libraries

We use script and font libraries such as "" on our website for correct and graphically appealing display across all browsers. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Web Funds or does not allow access, content will be displayed in a default font.

Calling script libraries or font libraries automatically triggers a connection to the operator of this library. It is theoretically possible that the operator of corresponding libraries collects data. The privacy policy of the operator Google can be found at "".

Information - Correction - Cancellation - Opposition

You have the right to receive information about your personal data stored by us at any time. You also have the right to have your personal data corrected, blocked or - with the exception of any prescribed data storage - deleted. You can request a deletion of the data, as far as there is no legal archiving obligation or a reason from a contract processing - as far as such an obligation / reason exists, we block your data on request. Please contact our data protection officer. You will find the contact details at the beginning of this data protection declaration.

You can make changes or withdraw your consent by notifying us accordingly, with effect for the future.

Changes to our data protection declaration

We reserve the right to adapt this data protection declaration at any time so that it always complies with the currently applicable legal requirements. The same applies to changes to our services and the introduction of new services. The data protection declaration valid at the time of your visit to our website applies in each case.

Responsible body

unival group GmbH
Am Hofgarten 4
53113 Bonn